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The SEO Journal

SEO, explained
in plain words.

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Eleven short guides on how Google and AI search find, read and pick a business. Turn each model, then read the page.

Guides
11
Topics
3
Minutes
12

Part 1The basics

What SEO is and how to know if yours works.

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2 minute read

The beginner's guide to SEO

The short answer

SEO (search engine optimization) is the work of making a website easy for search engines to find, read and trust, so it shows up when people search for what you offer. It covers the site's technical health, the words on each page and the reputation the business has around the web.

What does a search engine do with my site?

It does three jobs. First it crawls: a program follows links and downloads your pages. Then it indexes: it reads each page and files it under the topics it covers. Last it ranks: when someone searches, it picks the pages that answer best and puts them in order.

A page that cannot be crawled never gets indexed, and a page that is not indexed can never rank. Most SEO problems sit in that chain, not in some secret ranking trick.

What are the three parts of SEO?

Technical SEO makes sure Google can reach and load every page: speed on a phone, working links, a sitemap, no pages blocked by mistake. On-page SEO is what each page says: a clear title, one main heading, the words your customers really type, and an answer near the top. Off-page SEO is what the rest of the web says about you: your Google Business Profile, listings, reviews and links from other sites.

White hat and black hat: what is the difference?

White hat SEO follows the search engines' published rules: better pages, faster sites, honest listings. Black hat SEO tries to fool them with bought links, copied content or hidden keywords. Black hat can move a page for a while, but Google's updates are built to catch it, and the fall afterwards is usually worse than where the site started.

How long does SEO take?

Fixes to technical problems can show up as soon as Google crawls the page again. Content and reputation build slowly, over months. Anyone who promises a number one ranking by a date is promising something nobody controls, Google included.

Do this week

  1. Search your business name and your main service plus your town. Write down where you show up.
  2. Connect your site to Google Search Console so you can see what Google sees.
  3. Check every page has its own title and one main heading.
Drag or use the arrow keys to turn it. Press Enter to tip the scales toward your pin.

1 minute read

SEO for law firms and other local professionals

The short answer

For a local professional, SEO mostly means showing up on the map and in the top results when someone nearby searches for your exact service. That comes from a complete Google Business Profile, one clear page per service and town, and steady, real reviews.

Why do local professionals need a different plan?

People rarely search for "lawyer". They search for "divorce lawyer near me" or "child custody attorney Vallejo", often on a phone and often in a hurry. Google answers those searches with a map and three businesses first. Being in that map pack depends on how close you are, how well your profile matches the search, and how known your firm is.

What should the website have?

One page per service, not one page that lists ten. A divorce page, a custody page, a mediation page, each saying who it is for, what happens first, and how to call. Each page answers the questions people ask before they call: how long it takes, what to bring, what the first meeting is like. Add your name, address and phone in the same form everywhere they appear.

Are there rules that apply to lawyers and doctors?

Yes. Legal and medical advertising has its own rules in each state, for example about testimonials and claims of results. Google also holds pages about money, health and legal matters to a higher bar of trust. Write carefully, name who wrote each page, and never promise an outcome.

Do this week

  1. Fill in every field of your Google Business Profile, including services and hours.
  2. Give each service its own page with its own title.
  3. Ask your last five happy clients for an honest review, where your rules allow it.
Drag or use the arrow keys to turn it. Press Enter to tick the report rows.

1 minute read

The SEO report card: what a good report shows

The short answer

A useful SEO report shows what changed on your site, what Google can now reach, and whether more of the right people are finding you. If a report is pages of charts with no list of work done, ask for the list.

What should be on the report?

Pages Google can reach against pages you have. Broken links found and fixed. Pages missing a title or a main heading. Speed on a phone. How complete your Business Profile is. Searches you appear for and roughly where. Calls, forms and bookings that came from search. Each line should have a before and an after.

Which numbers can I ignore?

A single tool's "authority score" is that tool's guess, not Google's. Total visits can rise from people who will never buy. Watch the searches that match what you sell, and what those visitors do next.

How often should I get one?

Monthly is enough for most small businesses. A weekly report usually shows noise: rankings move up and down by a few places every day.

Do this week

  1. Ask whoever does your SEO for a list of the work done last month.
  2. Pick the five searches that matter most and track only those.
  3. Count calls and forms that came from Google, not just visits.

Part 2Google's own tools

How Google finds, reads and ranks a page.

Drag or use the arrow keys to turn it. Press Enter to run a crawl and grow the bars.

1 minute read

How to use Google Search Console for technical SEO

The short answer

Google Search Console is Google's free tool for site owners: it shows which pages are indexed, which are not and why, and which searches you appear in. For technical SEO, the page indexing report and the URL inspection tool do most of the work.

How do I set it up?

Sign in at Search Console, add your site as a domain property, and prove you own it with a DNS record at your domain host. A domain property covers every version of the address: with and without www, http and https. Then submit your sitemap address so Google has a list of your pages.

Which reports matter most?

Page indexing lists the pages Google left out and the reason for each: blocked by robots.txt, marked noindex, a redirect, a 404, or crawled but not indexed. Core Web Vitals shows which pages are slow or jumpy on a phone. Performance shows the searches you appeared for, your clicks and your average position.

What does URL inspection do?

Paste any page address and it tells you if that page is on Google, when it was last crawled, which version Google treats as the main one, and what it saw. After you fix a page you can ask Google to crawl it again from the same screen.

Do this week

  1. Add your site to Search Console and submit your sitemap.
  2. Open Page indexing and read the reason next to each excluded page.
  3. Inspect your home page and your best service page.
Drag or use the arrow keys to turn it. Press Enter to land your answer on step zero.

1 minute read

What is position zero?

The short answer

Position zero is the featured snippet: a short answer Google shows in a box above the regular results, pulled word for word from one page. Pages win it by answering a clear question in one or two plain sentences right under a heading that asks it.

Why does it matter?

The box sits above everything else, and the same short answer is often what voice assistants read out loud. It is also the kind of sentence AI search engines like to quote.

How do I write for it?

Put the question in a heading, the way a person would ask it. Answer it in the first sentence or two under that heading, with no warm-up. Then add the detail. For steps, use a numbered list; for comparisons, a simple table. Google decides which page to show, and it can change its pick at any time.

Do this week

  1. List ten questions customers ask you on the phone.
  2. Turn each one into a heading on the right page.
  3. Answer each in two sentences before you explain more.
Drag or use the arrow keys to turn it. Press Enter to climb the chart.

1 minute read

How to track your position in search results

The short answer

Your position is where your page appears in Google's results for one search, and it changes with the searcher's location, device and history. The fairest free measure is the average position in Search Console's Performance report, read over weeks rather than days.

Why does my ranking look different on my phone?

Google tailors results. Someone in Fairfield sees a different map than someone in Benicia, and your own phone knows you visit your site. Searching your own name every morning tells you very little.

What should I track?

A short list of searches that bring customers: your service plus your town, and your service plus "near me". Track the average position and the clicks for each, monthly. Rank tracking tools help when you need a daily view or want to see competitors, but they still show one location's view.

What counts as a good result?

Moving from page two to page one changes more than moving from fifth to fourth. Watch for clicks and calls rising, not just the position number.

Do this week

  1. In Search Console, open Performance and turn on average position.
  2. Filter to your five most important searches.
  3. Write the numbers down on the first of each month.
Drag or use the arrow keys to turn it. Press Enter to raise the four pillars.

1 minute read

E-E-A-T explained: experience, expertise, authority and trust

The short answer

E-E-A-T stands for experience, expertise, authoritativeness and trust. Google's quality raters use it to judge pages, and Google's systems aim to reward the same things, with trust counting most.

What does each letter ask?

Experience: has the writer done the thing, used the product or been to the place? Expertise: do they know the subject well? Authoritativeness: do others in the field point to them? Trust: is the page accurate, honest and safe, and is it clear who runs the site?

Is E-E-A-T a ranking factor?

Not a single score. Google describes it as a set of qualities its systems try to reward, measured through many signals. You cannot add it with a plugin, but you can show it.

How do I show it on a small business site?

Say who you are, with a real about page and a way to reach you. Show your own work: photos of real jobs, what you did, what you learned. Name who wrote each article. Keep facts current and link to the source when you quote a rule or a number.

Do this week

  1. Add a real about page with who you are and how to reach you.
  2. Put the writer's name on every article.
  3. Replace stock photos with photos of your own work.

Then and now

Classic search and AI search.

Most of the work is the same. What changes is who reads your page before the customer does.

Classic search and AI search, side by side
Classic Google searchAI search
What the reader getsA list of links to choose fromOne written answer, sometimes with sources
What wins a placeA page that matches the search and loads wellFacts that many trusted sources agree on
Your website's jobRank and get the clickBe a clear source worth quoting
Off-site jobLinks and a complete Business ProfileConsistent listings, reviews and mentions
Best writing styleA clear heading, then the answerThe same: one question, a two-sentence answer

Part 3AI search

How to be the answer ChatGPT, Gemini and Google's AI give.

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1 minute read

How to get your business cited by AI

The short answer

AI assistants name businesses they can find described the same way in several places they trust: your site, your Business Profile, directories, news and well-known platforms. The more consistent and specific those mentions are, the easier it is for an AI to repeat them.

Where do AI answers get their facts?

Assistants that search the web, like ChatGPT search, Perplexity, Gemini and Google's AI Overviews, read pages much as a search engine does, then write an answer and often link the sources. They favour pages that state a fact plainly and sources that agree with each other.

Which platforms help most?

Start with the ones you control: your Google Business Profile, Bing Places, Apple Business Connect, and the main directories for your trade. Then the ones others control: your local chamber, trade associations, local news, and community sites. Each listing should use the same business name, address, phone, service list and one line about what you do.

Can I pay to be cited?

No AI company sells a place inside its answers today. Be wary of anyone who says they can buy you one.

Do this week

  1. Write one sentence that says what you do, for whom, and where. Use it everywhere.
  2. Claim your Bing Places and Apple Business Connect listings.
  3. Ask your trade association to list you in its member directory.
Drag or use the arrow keys to turn it. Press Enter to send the crawler across your pages.

1 minute read

What is Googlebot, and why does it matter?

The short answer

Googlebot is the program Google uses to crawl the web: it follows links, downloads pages and passes them on to be indexed. If Googlebot cannot reach or load a page, that page cannot show up in Google.

How does Googlebot find my pages?

It follows links from pages it already knows, and it reads the sitemap you submit. A page with no links pointing to it, sometimes called an orphan page, is easy to miss.

What blocks it?

A robots.txt rule that disallows the folder, a noindex tag left on from when the site was being built, a login wall, very slow pages, and content that only appears after scripts the crawler cannot run. Each of these shows up in Search Console.

Does Googlebot read my site like a phone?

Yes. Google crawls with a smartphone version of Googlebot first, so the mobile version of your page is the one that counts. If something is missing on mobile, assume Google does not see it.

Do this week

  1. Open yoursite.com/robots.txt and read what it blocks.
  2. Check no live page still has a noindex tag.
  3. Link to every important page from at least one other page.

Your SEO week

Eleven small jobs. Tick them off.

One step from each guide. Your ticks stay in this browser, so you can come back and carry on.

Nothing ticked yet. Start with the first line.

  • Send us your URL.

    Tell us what you need and we will look at your site and tell you what to fix first. You get a free assessment and a written quote, and nothing starts until you say go.

    Get my free assessment

FAQ

Journal questions

Straight answers. If yours is not here, ask it in your free assessment.

Ask us directly
  • Who writes the SEO Journal?

    Ninety-Nine Systems, the veteran-owned web studio in Solano County, California, that builds custom WordPress websites with the SEO built in.

  • Can I do this SEO myself?

    Yes. Every guide ends with three things to do this week, and none of them need paid tools. When you would rather hand it off, we can do the work and show you a before-and-after report.

  • Do you guarantee rankings or AI mentions?

    No. Nobody controls Google's results or what an AI says. We guarantee the work: what we fix, where, and by when, shown in a written report.

  • How do I know which guide to start with?

    Start with the beginner's guide, then Google Search Console. If customers find you by asking ChatGPT or Gemini, read the AI search guides next.

  • Ready when you are.

    Ask the rest in your free assessment. We look at your business and what you have today, then send a written quote.

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